We are available to help if you are having trouble with a transaction or have questions about how to use Tradecraft.
Our only support channel is our official support email address. Accounts offering support on X, Telegram, or elsewhere are not us. Be wary of scams. We will never ask you to send us funds or to reveal your seed phrases.
Hours
Our support team is typically online from 9am to 5pm weekdays, excluding US holidays.
